A senior worker says: “We don’t need to do it that way. It’s too slow.” 
What do you do, and how do you respond without starting drama? 

You see a new worker standing in a plant blind spot. 
What is the immediate leadership action, and what do you say?

Two workers are arguing loudly and it’s affecting the team. 
What does calm leadership look like here?

You realise you gave the wrong instruction. 
What does leadership look like in the next 60 seconds?